Real customer comments, taken from our TripAdvisor reviews



Lovely Hotel

We have just returned from a very damp week in Jersey - thank goodness we were in such a first class hotel. Beautiful setting, tasteful decor, excellent food and lovely, lovely staff.Just note that there is no bar but guests are able to take in their own drinks. We were not surprised to find that many of the guests we talked to were regular visitors to the hotel.

Location, location... and service on top!

Great location overlooking St. Brelades Bay, the "jewel in the crown of Jersey tourism". 5 min to the best beach on the island. Slogan "3-Star hotel with a 4-Star service" absolutely true! Dining room staff spoke English, German and Spanish and was most observant and friendly. Everybody was most helpful and friendly. Good Choice of foods for dinner; hearty breakfast. However, breakfast and dinner times were brief (ca 1,5 hours) and entertainment was for little kids only (but there is the beach, you know...). Highly recommended! Thanks for a lovely time!

Stunning views and lovely atmosphere

This hotel was just lovely. Had the most amazing views from our room (premium seaview balcony) and also from the terrace, but a lot of the rooms looked as if they had the same great view. Staff were very attentive and efficient and the hotel has a sophisticated yet laid back feel. Spotlessly clean and very light and airy, very pleasant atmosphere, not dark and hot like a lot of hotel corridors and rooms can be. In my opinion it would be such a shame if this hotel had a bar, it is a very positive asset that it doesn't. We do drink alcohol but we loved that it didn't serve it or have a bar, it just uplifted the whole feel of the hotel as well as respected the ethos. (You can bring your own alcohol in and they will serve it to you if you want it, so actually cheaper for people anyway!) A lovely lovely hotel, thank you


We were welcomed as soon as we parked the car by a friendly young man who took our bags to our room. Everyone working at the hotel was very helpful and friendly : The hotel is spotlessly clean : The view from our sea-view room was beautiful : The steps down to the beach well maintained : Breakfast excellent : St Brelades' beach is clean and beautiful.
We are returning to The Biarritz at the end of September.

A beautiful hotel in so many ways

From the moment I arrived as a sole traveller, I felt at home. The staff both on reception and in the dining area were exceptional. My room was so comfortable (oh the lovely pillows!!) and everything was well maintained and very clean. I opted for a sea view and was not disappointed. Breakfast was so nice and ingredients of top quality. The staff here were extremely attentive and friendly. The hotel is perfectly located with steps leading directly down to the promenade and beach.

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Or you can email us at info(at)biarritzhotel.co.uk